Psychiatry Consultation Line (877-WA-PSYCH)

Increased access to mental health care can lead to earlier diagnosis, improved adherence to evidence-based treatment, and better patient outcomes. The UW Psychiatry Consultation Line (PCL) helps eligible providers who are seeking clinical advice regarding adult patients (18+) with mental health and/or substance abuse disorders. The program is fast, free, and connects community providers to psychiatrists at the University of Washington. See the information below and visit our FAQ page to learn more.
 
How does PCL work?
Providers call 877-WA-PSYCH (877-927-7924) and after a short intake with a UW health navigator, are connected to a UW psychiatrist. At the conclusion of the conversation, the UW psychiatrist will send a brief written documentation of the recommendations to the caller via email.
 
Who is eligible to call?
Prescribing health care providers in Washington state from:
  • primary care clinics
  • community hospitals and emergency departments
  • county and municipal correctional facilities
Why would I call?
You have questions about:
  • Assessment and diagnosis
  • Treatment planning, including medication management or other treatments​​

When are PCL psychiatrists available?
The consultation line (877-927-7924) is staffed 8 AM - 5 PM, Monday through Friday (closed on federal and UW holidays), but providers can call at any time. If calling outside of business hours, providers can leave a message which will be returned within one working day. The PCL will be staffed 24/7 beginning July 1, 2020. 
 
Questions? Email PCLWA@uw.edu

Resources​
The Huddle | December 23, 2019

UW Medicine Newsroom | December 17, 2019
(downloadable sound bites)
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